Casino.com Review

5
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Updated: 03.10.2024
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πŸ”— URL: https://www.casino.com/
πŸ“… Established: 2007
ℹ️ License: Gibraltar Regulatory Authority, UK Gambling Commission
πŸ“Œ Owner: Onisac Ltd
🌎 Languages: Arabic, English, Finnish, French, German, Italian, Norwegian, Portuguese
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Casino.com pros & cons

  • Positives:

  • Old online casino with a well-established reputation
  • Great choice of payment options
  • Friendly withdrawal policy
  • Long bonus duration (30 days)
  • Low wager on FS bonuses (x20)
  • Negatives:

  • A somewhat small number of live games
  • Crypto betting is not available
  • A limited No of payment options for the welcome pack
Overall rating 5
1 Star2 Stars3 Stars4 Stars5 Stars
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Casino.com games

♣️ Casino type: Casino, Live Casino, Sport Betting, Scratch Cards
🎲 Games: Slots, Blackjack, Roulette, Keno, Craps, Baccarat, Video Poker
🎰 Total slots: 2000+
πŸ“± Mobile platform: Android, iPhone, iPad, other mobile platforms
πŸ–₯️ Software:
  • Pragmatic Play casino software providerPragmatic Play
  • NetEnt casino software providerNetEnt
  • Blueprint Gaming casino software providerBlueprint Gaming
  • Big Time Gaming casino software providerBig Time Gaming
  • Microgaming casino software providerMicrogaming
  • Play'n GO casino software providerPlay'n GO
  • Quickspin casino software providerQuickspin
  • Red Tiger Gaming casino software providerRed Tiger Gaming
  • Oryx Gaming casino software providerOryx Gaming
  • Skywind Group casino software providerSkywind Group
  • Playtech casino software providerPlaytech
  • Leap Gaming casino software providerLeap Gaming
  • iSoftBet casino software provideriSoftBet
  • Realistic Games casino software providerRealistic Games
  • Eyecon casino software providerEyecon
  • IGT casino software providerIGT
  • Scientific Games (SG) casino software providerScientific Games (SG)

Casino.com bonuses

  • Welcome Package

    Claim a 100% bonus up to KES 60,000! Get this bonus!
  • No Deposit Bonus

  • Other promotions

    KES 3000 Wild Wednesdays deposit bonus. KES 800β€―bonus + 5 FS on Tuesday. 30 FS on Thunder Thursdays. Get this bonus!

Casino.com video review

Casino.com interface

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  • Casino.com  Casino
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Casino.com expert review

Martin M. Written & published: 20.10.2022 By author Martin M.
Brad I. Reviewed & updated: 03.10.2024 By gambling expert Brad I.

Casino.com is a 2007 online gambling platform with more than a decade of decorated industry dominance, winning multiple accolades along the way. The online casino is owned by Onisac Limited and is legal as it has licences from the UK Gambling Commission and the Gibraltar Gambling Commission. New players joining the online casino will enjoy a great welcome bonus worth up to 40,000 Kenyan shillings plus 200 free spins. In addition, you’ll enjoy weekly promotions, tournaments, and an excellent VIP program. You can wager these bonuses on over 1000 online casino games from high-end providers like NetEnt, Playtech, Play’n GO, Microgaming, etc. The available game releases consist of progressive jackpots, online slots, table games, video poker, live casino games, and more.

Casino.com provides popular payment methods like e-wallets, credit/debit cards, and bank transfers that are secure and trustworthy. Also, this casino in Kenya offers stellar customer support services through an international contact number, 24/7 live chat, and email. Our casino review will provide a more detailed insight into the online casino’s features and services. 

Signup procedures in Casino.com

You’ll have to create an account if you want to take advantage of the online casino’s affluent bonuses and casino games. It’s simple and fast, especially with the step-by-step guide in this review. However, we recommend you read the general and bonus terms before registering. Here are the casino signup procedures:

  1. Visit the online casino and click the green “Join” button on the top right of your screen.
  2. A signup application form with three registration steps will pop up. Provide information like your username and email address, and create a good password or use the suggested one.
  3. Also, choose your country (there are numerous options, including Kenya) and then select your preferred currency. The only currencies available are USD, CAD, ZAR, EUR, NOK, INR, and NZD. If you have a promo code, you can enter it in this step.
  4. Check the boxes to agree to the terms and conditions and to receive promotions and bonus offers. The latter is optional. Click “Next” when you’re done.
  5. Step two will require you to fill in your name, date of birth, city, postal code, gender, phone number, and address. Click “Next” when you’re done.

That’s it! You have your new Casino.com player account. The final step is to make a deposit and start real money wagering on your favourite online casino games. You don’t need to verify your email address, but you’ll need to verify your account through the KYC process. Fortunately, you can do this later.

Deposit options in Casino.com

Regrettably, Casino.com doesn’t support depositing via crypto options like Ethereum, Bitcoin, etc. However, it supports many deposit options, but then again, the available alternatives are limited for Kenyan gamblers. Players in KE can only deposit via Maestro, Flykk, Skrill, Bank Transfer, Neteller, Visa (Visa Electron), and Mastercard. Unfortunately, you’ll not find famous Kenyan payment methods like M-Pesa and Airtel Money.

The minimum you can deposit via credit/debit cards is KES 1000. For bank transfers, it’s KES 2000, and KES 1500 for e-wallets. On the other hand, the maximum deposit varies from one payment option to another: KES 2,500,000 for credit/debit cards, KES 5,000,000 for e-wallets, and KES 1,000,000 for bank transfers. Since Kenyan gamblers cannot play with the local currency, they may incur some conversion charges when depositing via their selected currency during registration. 

Casino.com doesn’t charge deposit fees, but you may incur some transaction costs from your payment provider. Notably, since the casino doesn’t offer KES as an account currency, the values herein are only ball-park figures based on the current USD/KES exchange rates that are subject to changes over time. So, you should note that the figures specified in this review are not 100% accurate but approximate.

Withdrawal options in Casino.com

It’s a bit of an oddity that Casino.com only allows withdrawals in Kenya via Bank Transfer. As such, the minimum you can cash out is KES 2000, while the maximum will depend on your VIP status in the casino. The monthly maximum limit for Bronze, Silver, and Gold players is KES 2,250,000. On the other hand, the limit for VIP and VIP Elite players is KES 5,000,000.

In addition, the online casino processes withdrawal requests depending on your VIP level. It takes up to 3 business days for Bronze, Silver, and Gold players, while it takes 1-2 business days for the other loyalty levels. The withdrawal times would vary if Kenyan players had a variety of withdrawal methods. Still, since only Bank Transfer is available, you’ll have to wait up to 5 days to receive your winnings without factoring in the online casino’s processing times.

Sadly, the waiting period will only extend further since you have to complete KYC verification on your first payout request at Casino.com. The KYC verification takes up to 72 hours, after which the online casino will start processing your payout. Keep in mind that requests are only processed during business days and not over the weekend. Also, large cashout requests take longer processing timeframes (up to 5 days). That means further cashout delays. To complete the verification, you must provide valid documents like a utility bill (water, gas, or electricity) with your name as proof of address and a passport, driver’s licence, or a government-issued ID.

Mobile Casino.com

Most online gamblers in Kenya prefer playing their favourite online casino games via mobile devices. Fortunately, the Casino.com website is fully optimised to support mobile gambling. Therefore, since you already created an account, you can use the exact details to log in on mobile. Casino.com mobile casino web version is sleek, responsive, and has a neat user interface. Navigation is easy, especially since the top left menu icon gives you access to all the casino features, including games, bonuses, payment methods, support, and the VIP program.

If you prefer more convenience and flexibility of gambling on the go, you can download a native mobile app for Android devices from the Casino.com homepage. For iOS users, the app is available but only for UK and Ireland players. The mobile casino hosts over 700 mobile-customised online casino games, allowing you to play real money games on your handheld devices. These mobile casino games use HTML5 technology that facilitates a smooth mobile gaming experience no matter the mobile device you’re using.

General review of games in Casino.com

Casino.com hosts more than 1000 online casino games. It’s not the best game portfolio we’ve come across. Still, Kenyan gamblers can play online casino games like progressive jackpots, live casino games, online slots, table games, and a few bingo and scratch card games. Top software vendors like Playtech, Microgaming, NetEnt, Pragmatic Play, iSoftBet, Play’n GO, Quickspin, Red Tiger Gaming, etc., supply games to this real casino in Kenya.

The online casino has partnered with just a few providers, so its game catalogue isn’t so profound, compared to the competition. Still, you can get excellent game quality and in-game graphics. If you log in to the casino, you’ll view game categories like Recently Played, Top Games, Premium Casino, Live Casino, Daily Jackpots, Megaways, Slots, Table Games, and Jackpots. Furthermore, you can use the A-Z and Provider filters to sort out your ideal games. If you have particular titles you want to play, you can use the search filter to find these titles swiftly.

Unfortunately, Casino.com doesn’t offer casino games in the play-for-fun mode, just real money play. On a more positive note, these games are fair as TST, an independent testing company, regularly audits the RNG software employed to provide spontaneous game outcomes. So, you’ll enjoy an honest gambling experience offering unbiased payouts. That said, here’s a comprehensive review of the top game categories on Casino.com:

Overview of video slots in Casino.com

Online slots are the backbone of Casino.com as they occupy a significant part of the casino’s game collection. There are over 800 slot games, which is pretty good for ardent slot fans. The slot collection features 3-reel classics, 3D slots, and video slots with 5 or more reels. You’ll find these games in the “Slots” segment, powered by top software publishers like Microgaming, Play’n GO, NetEnt, Playtech, Pragmatic Play, etc.

Dazzling animations, charming soundtracks, bleeding-edge graphics, and befitting backdrops are common elements you can expect when you play these video slots. Moreover, these online slot games encompass different genres like mythology, comics, fantasy, film, mystery, sports, fruits, history, etc., giving you a vast choice. The overall slot gameplay gets more ravishing with additional features like bonus rounds, cascading reels, bonus rounds, free spins, wilds, respins, multipliers, etc.

These features could set you up for significant winnings when they appear at different stages of gameplay. Speaking of gameplay, winning in slots is pretty straightforward; you have to match three or more symbols while spinning the reels to form a winning combination. Try your luck in top online slots like The Walking Dead 2, Mustang Gold, Book of Dead, Fruity Showers, Starburst, Fortune of Giza, etc.

Overview of Megaways slots in Casino.com

If you’d like to up the ante in your slot gameplay, we recommend trying the Megaways online slots. Undoubtedly, if you’re an avid slot fan, you’ve come across these slots. If you’re hearing this for the first time, Megaways are slot games that feature a random reel mechanic. Basically, Megaways slots have six reels and are played like standard slots. However, these reels can have 2 to 7 symbols per reel that change randomly in each spin, thus offering numerous winning ways than conventional slots with fixed paylines.

Megaways slots can offer more than 100,000 winning ways which can set you up for massive wins if you get matching symbols during gameplay. On that note, Casino.com provides a great selection of these slots in the “Megaways” category. Some popular Megaways titles you could try your luck with include Big Bass Bonanza, Gonzo’s Quest Megaways, Fluffy Favourites, Diamond Mine, Buffalo Blitz, Eye of Horus Megaways, etc.

Progressive jackpots in Casino.com

Megaways slots could give you incredible payouts, but progressive jackpots offer mind-boggling cash rewards. Plus, there’s some inevitable frenzy that comes with hitting the big pot! With daily and progressive jackpots, Casino.com affords you plenty of chances to win the big bag. Will you take it? Jackpot prizes can exceed 10 million Kenyan shillings! The daily jackpot games usually have a fixed jackpot prize, while the progressive jackpots feature an always-increasing prize pool.

With progressives, on the other hand, the more players play a particular slot, the higher the prize increases, and it’ll keep towering until it’s won. After it’s won, the jackpot prize will start fresh. Software vendors like Playtech, Microgaming, NetEnt, etc., supply some of the best jackpot games, including the Mega Moolah and Jackpot King series. Some of the highest-paying jackpot games include Bankin’ Bacon Jackpot King, Divine Fortune, Rainbow Jackpots, Lucky Wizard, etc.

Online blackjack in Casino.com

Online blackjack is an outstanding option if you want a more composed and slower online casino game. There are about 10 blackjack variations in Casino.com supplied by Playtech. As such, these versions include Blackjack Switch, Perfect Blackjack Multihand, Free Chip Blackjack, All Bets, Cashback Blackjack, Premium Blackjack, and Blackjack Multiplayer.

In online blackjack, a 52-card deck is used, and different cards carry different value denominations. For example, cards 2, 3, 4, 5, 6, 7, 8, and 9 are worth their face values. On the other hand, the 10, J, K, and Q cards account for 10 points, while aces can be worth either 1 or 11. Besides the card values, you’ll need to learn the different blackjack terminologies, available side bets, and rules. These rules are easy to understand, and you can master them and join a table quickly.

A typical round in online blackjack begins with every player on the table receiving two cards. You’ll then have to decide whether to hit, stand, split, or double down, depending on the dealer’s cards. The aim is to get a hand worth 21 or get a hand with a higher value than the dealer to win the round. The minimum table limit for most online blackjack variations in Casino.com is KES 50.

Online roulette in Casino.com

Online roulette is another fascinating table game you can try. It’s fun-filled, thrilling, and has a low house edge, which means you can win more in the long run. However, since it’s a game of luck, you can also win more in short gambling sessions. You have about 10 online roulette games to play at this casino in Kenya, with table limits starting from KES 10. So, anyone can try this adrenaline-pumping table game.

The available online roulette variations include Quantum Roulette, Mini Roulette, Penny Roulette, Diamond Bet Roulette, Classic, Roulette Deluxe, European Roulette Multiplayer, and Premium French and European Roulette. Only Playtech supplies these roulette games. With such an affordable roulette table limit, you can place multiple roulette bets to increase your chances of winning.

The most popular bets in roulette include straight bets, corner, street, high/low, red/black, odd/even, dozens, etc. Straight Up bets have the highest odds since it’s hard to predict the pocket number that the roulette ball will stop at on the spinning roulette wheel. However, if you employ different online roulette strategies, you can maximise your winnings.

Other table games in Casino.com

Casino.com doesn’t have a definitive table game collection. Besides online roulette and blackjack, you can only play two online baccarat variations. These are Premium Baccarat and Classic Baccarat. Baccarat gameplay is pretty straightforward; bet on the banker, player, or tie to get corresponding payouts if you win. Nevertheless, the odds of a tie bet hitting are low, so you might want to stick with punto or banco. If you like to risk much, the tie bet has greater odds than other baccarat bets.

In addition to online baccarat, you can play a few poker and video poker games such as Caribbean Stud Poker, Casino Hold ’em, Deuces Wild Multihand, Jacks or Better Multihand, and 3 Card Brag. Other games in the lobby include scratch games like Halloween Fortune Scratch and Age of the Gods Scratch and video bingo titles such as Immortal Romance Video Bingo and Thunderstruck 2 Video Bingo, to name a few.

Live games in Casino.com

Live casino games offer a great escape from the monotonous RNG-style table games by offering untamed real time action. You get to see the roulette wheel spin, the ball bouncing, or the dealer dealing cards. Moreover, you can play various live dealer games from an actual brick-and-mortar casino. Casino.com hosts just over 50 live dealer casino games.

The live casino titles are supplied by Playtech, one of the best live game suppliers in the industry. Also, you can play a few exclusive live games from Casino.com. The available live casino offerings include live table games like baccarat, roulette, blackjack, live poker, and live casino game shows. You can enjoy the online casino’s live games through a live video stream, even on mobile devices, and still enjoy an exceptional experience.

You can play these live dealer games with as low as KES 10, 20, or 50 depending on the game. The lobby’s most popular live table games are 

  • Live Andar Bahar 
  • Live Auto Roulette
  • Unlimited Blackjack 
  • Grand Baccarat
  • French Roulette Live 
  • American Roulette 
  • Classic Live Baccarat 
  • Royale Blackjack, etc. 

In addition, you can play live dealer shows like Adventures Beyond Wonderland, Deal or No Deal the Big Draw, Spin a Win Live, The Money Drop Live, Spin a Win Wild, etc.

Welcome bonuses in Casino.com

Casino.com offers players a series of bonuses and promotions, and the first of many is a decent welcome bonus. All new players can claim a 100% match bonus of up to KES 40,000. In addition, players can claim 200 free spins as part of the signup bonus. However, on your first deposit of at least KES 2000, which triggers the reward, you’ll get 40 free spins. The prize will be awarded automatically, and as such, you don’t need to redeem any deposit bonus code.

The rest of the spins will be awarded in batches of 20 spins for the following 8 days, summing up to 160 free spins. Similarly, you don’t need any free spin codes to claim these bonus spins. Nevertheless, you must log in to the online casino for consecutive 8 days to receive these spins. The free spins will be credited on predetermined Age of Gods titles like King of Asgard, Epic Troy, etc. The free spins have a max bet ranging between KES 10 and KES 20 per spin, depending on the game. Additionally, the free spins winnings are capped at KES 10,000, have a 20x playthrough, and expire after 30 days.

On the other hand, the match deposit bonus has a 40x wagering requirement, expires after 30 days, and the max reward you can receive is KES 40,000. For example, if you deposit KES 1000, you’ll receive an extra KES 1000 as your bonus, taking your bankroll total to KES 2000. To obtain the max compensation, you have to deposit KES 4000. Sadly, Casino.com doesn’t offer free chips after registration.

Regular bonuses and promotions in Casino.com

Casino.com offers players plenty of other regular offers to enjoy. However, there’s a catch- you must claim the welcome bonus to participate in different casino promotions. These are the online casino’s recurring bonuses:

  • Two for Tuesdays: You can claim a KES 500 cash bonus every Tuesday plus 5 free spins. To claim this offer, you must deposit at least KES 2000 and redeem the provided casino bonus code. However, you must wager the cash bonus at least 3x within 24 hours to receive the FS. The FS and bonus money have a 20x playthrough, and winnings are capped at KES 5000.
  • Wild Wednesdays: In this promotion, every deposit worth KES 2000 or over, made with the required casino code, will earn you 1 entry ticket to the weekly prize draw. The draw will be done on Thursday, and 25 lucky random players will get KES 2000 each on Friday. The more you deposit, the more tickets you get, and the higher your chances of winning the midweek reward.
  • Thunder Thursdays: Thursdays at Casino.com are thunderstruck, with players able to claim up to 30 free spins. For each KES 3000 that you stake on the eligible Age of Gods slots, you get 10 FS. To get the 30 FS, you must bet KES 9000. Also, you must redeem a special casino code on the pop-up window. The spin value is KES 20 for each set of 10FS. Equally, winnings from each group of 10 FS are capped at KES 20,000. This reward expires after 7 days after receipt.
  • Golden Sundays: If you’re a blackjack virtuoso, here’s a delight. Every Sunday, you can get 2 golden chips up to a max of 6 golden chips for each KES 3000 you stake in 15 rounds on Majority Rules Speed Blackjack and Quantum Blackjack Plus. To get the max 6 chips, you’ll need to stake KES 9000. You must use a unique promo code to claim this reward. Winnings from these chips will be credited as a bonus with a 20x playthrough and max winnings capped at KES 20,000.
  • Double your Winnings: This promotion is fashioned for roulette lovers. You can double your winnings each Sunday while playing the exclusive Casino.com Live Roulette game. To participate and qualify for the promotion, you must opt-in, deposit at least KES 4000, and place 10 bets in the live roulette game. You’ll receive bonuses of up to KES 2000 depending on your net winnings in the exclusive Casino.com Live Roulette table. This reward has a 20x wagering requirement.

Tournaments in Casino.com

Players can only join the Drops and Wins Slots network tournament from Pragmatic Play since it’s the only competition available. The contest has a monthly prize pool of KES 50,000,000 distributed into daily and weekly cash prizes. You can join the Regular Weekly and Daily Prize Drops or the Prize Multiplier Weekly and Daily Prize Drop.

Each competition has specific rules. For example, in the Prize Multiplier competitions, if you get a high multiplier coefficient in one spin, you’ll get a higher score in the leaderboard and consequently rank higher. You must opt-in to participate in this tournament and play qualifying slot games. The minimum bet per spin to participate in the contest is KES 50. Players can expect weekly cash prizes of KES 8,750,000 and KES 1,250,000 daily prizes.

Loyalty program in Casino.com

Casino.com has a 5-tier loyalty VIP program. Bronze, Silver, Gold, VIP, and VIP Elite are the levels you must progress. Your gameplay, deposits, and consistency will determine how far and fast you’ll rise through the VIP ranks and how many points you earn. These points will be integral in your VIP-level progress.

The higher your VIP status, the more attractive rewards you’ll get. As such, some of the VIP benefits you can get depending on your level include cashback, Regular deposit bonuses, access to exclusive promotions, a personal account VIP manager, and special gifts. Additionally, VIP players can get invitations to exclusive VIP events like watching EPL matches of partner clubs, etc.

Summary to Casino.com

With licences from high-profile regulators like the UK and Gibraltar Gambling Commissions, Casino.com is definitely a legit online casino. It features a great design and offers an acceptable range of games (1000+), including progressive jackpots, online slots, tables, and live casino games on desktop and mobile devices. In addition, it offers plenty of bonuses and promotions and provides 24/7 customer support services through live chat, phone contact, and email. However, it doesn’t accept any Kenyan-specific payment methods like M-Pesa. Moreover, its payment options for Kenyan gamblers are unsatisfactory, especially since you can only withdraw via bank transfer. Its payouts are lengthy, which doesn’t quite board well with many online gamblers.

Casino.com banking

πŸ’³ Max withdrawal limit: KES 15,000,000 per day / KES 37,000,000 per week / KES 150,000,000 per month
πŸ’Έ Min withdrawal limit: KES 3000
πŸ€‘ Min deposit limit: KES 1500
πŸ’² Currencies: AUD, CAD, CHF, EUR, GBP, INR, NZD, USD, ZAR
βŒ› Payout speed: 24 hours
  • Visa payment optionVisa
  • Bitcoin payment optionBitcoin
  • Skrill payment optionSkrill
  • Neteller payment optionNeteller
  • Mastercard payment optionMastercard
  • EcoPayz payment optionEcoPayz
  • MuchBetter payment optionMuchBetter
  • Interac payment optionInterac
  • Neosurf payment optionNeosurf
  • Maestro payment optionMaestro
  • paysafecard payment optionpaysafecard
  • iDebit payment optioniDebit
  • Trustly payment optionTrustly
  • AstroPay Card payment optionAstroPay Card
  • PayPal payment optionPayPal
  • Zimpler payment optionZimpler
  • Sofort payment optionSofort
  • Instadebit payment optionInstadebit
  • Euteller payment optionEuteller
  • Nordea payment optionNordea
  • giropay payment optiongiropay
  • SiD instant EFT payment optionSiD instant EFT
  • Swiffy EFT payment optionSwiffy EFT

Casino.com support

ONLINE CASINOS LIKE .COM